Mr. Ros Sokha

Senior Manager Cards and eBanking @ FTB

Banking technology evolves into its modern era. With the rise of telecom technology and fin-tech industry, customer experience has been simplified and full filed with the highest level of satisfaction. Digital financial service is not only able to provide financial inclusion but also to enable us to do banking from anywhere, anytime on any device.

The security and customer experience also play critical roles in defining its success adoption. The challenges that bank security executives face lay around safeguarding its digital assets and speedy recovery exercise to minimize the damage. Best practices to mitigate the risk include data backup, training and education, and keeping up-to date policy.